Business Models Matters (#6)

Is this Business-Models-for-Innovation ? Or innovative Business-Models ? Even innovation of (in) Business-Models ?

Rethinking Business Model for Innovation : Lessons from entrepreneurial cases is an e-book, edited by Valérie Chanal in late 2010. For teasing, copyrighting and coherent editing issues, the proposition is to release few focused excerpts. Here is the introductive part of the chapter written by Marie-Laurence Caron-Fasan, Jean-Marc Francony and Nathalie Quinette.

& :
– To download the full book for free (shortcut : from HAL-SHS, France’s academic publication platform).
–  The introduction of this chapter about e-marketing, Predictys and information web-agency  | To unfold the chapter about Sportganizer and the use of sponsoring in a Web 2.0. platform (Chanal, Giannelloni, Parent)  | To unfold the chapter about SENSEI and collaborative projects (Lavoisy, Eurich, Akselsen, Ytterstad).
–  
Business model ? (webOL).

Creating more value through
the integration of Business Models in e-marketing :
Predictys – a transformation from infomediary to integrated web-agency
| Conclusion

Online advertising, despite its recent arrival in the advertising world, is creating a revolution in the sector. The main actors in the sector didn’t get it wrong. They’ve launched takeovers, each more spectacular than the previous: taking control of the RightMedia network by Yahoo for 680 million dollars, of Aquantive by Microsoft for 6 billion dollars or the DoubleClick network (70% of online advertising in the United State) by Google for 3.1 billion dollars. The tendency of e-advertising has moved towards the regrouping of online advertising networks which implies that these networks to be able to broaden their capacity to follow and collect information on Internet users (Peyrat, 2009).

Online advertising has traditionally been divided into seven categories: the “search” (purchase of key words), the display (publicity banners), the address data bases (selling of e-mail addresses), the affiliation (presence of a marketing site on one or several screens of affiliated sites), the price comparators, e-mailing and the mobile phones.

It’s the e-mailing activity that Predictys chose to enter the market in 2007. Initially the company decided to limit its activity to the French market, positioning itself as an editor.

This chapter explains how Predictys has developed since 2007 up until today and how the company found an original position on this market, already saturated and dominated by a number of large actors. We’ll explain the two main development phases of the company: the first over which the company adopted the position of a traditional actor in the online advertising market, and the second where Predictys attempted to differentiate its services from those of its competitors through producing more detailed knowledge of Internet users and their behaviour.

(…)

Business Models Matters (#5)

Is this Business-Models-for-Innovation ? Or innovative Business-Models ? Even innovation of (in) Business-Models ?

Rethinking Business Model for Innovation : Lessons from entrepreneurial cases is an e-book, edited by Valérie Chanal in late 2010. For teasing, copyrighting and coherent editing issues, the proposition is to release few focused excerpts. Here is the introductive part of the chapter written by Marie-Laurence Caron-Fasan, Jean-Marc Francony and Nathalie Quinette.

& :
– To download the full book for free (shortcut : from HAL-SHS, France’s academic publication platform).
–  To unfold the chapter about Sportganizer and the use of sponsoring in a Web 2.0. platform (Chanal, Giannelloni, Parent)  | To unfold the chapter about SENSEI and collaborative projects (Lavoisy, Eurich, Akselsen, Ytterstad).
–  
Business model ? (webOL).

Creatin g more value th rough
the integration of Business Models in e-marketing :
Predictys – a transformation from infomediary to integrated web-agency
| Introduction

Online advertising, despite its recent arrival in the advertising world, is creating a revolution in the sector. The main actors in the sector didn’t get it wrong. They’ve launched takeovers, each more spectacular than the previous: taking control of the RightMedia network by Yahoo for 680 million dollars, of Aquantive by Microsoft for 6 billion dollars or the DoubleClick network (70% of online advertising in the United State) by Google for 3.1 billion dollars. The tendency of e-advertising has moved towards the regrouping of online advertising networks which implies that these networks to be able to broaden their capacity to follow and collect information on Internet users (Peyrat, 2009).

Online advertising has traditionally been divided into seven categories: the “search” (purchase of key words), the display (publicity banners), the address data bases (selling of e-mail addresses), the affiliation (presence of a marketing site on one or several screens of affiliated sites), the price comparators, e-mailing and the mobile phones.

It’s the e-mailing activity that Predictys chose to enter the market in 2007. Initially the company decided to limit its activity to the French market, positioning itself as an editor.

This chapter explains how Predictys has developed since 2007 up until today and how the company found an original position on this market, already saturated and dominated by a number of large actors. We’ll explain the two main development phases of the company: the first over which the company adopted the position of a traditional actor in the online advertising market, and the second where Predictys attempted to differentiate its services from those of its competitors through producing more detailed knowledge of Internet users and their behaviour.

(…)

Business Models Matters (#4)

Is this Business-Models-for-Innovation ? Or innovative Business-Models ? Even innovation of (in) Business-Models ?

Rethinking Business Model for Innovation : Lessons from entrepreneurial cases is an e-book, edited by Valérie Chanal in late 2010. For teasing, copyrighting and coherent editing issues, the proposition is to release few focused excerpts. Here is the conclusive part of the chapter written by Valérie Chanal, Jean-Luc Giannelloni & Romain Parent.

& :
– To download the full book for free (shortcut : from HAL-SHS, France’s academic publication platform).
The introduction of this chapter | To unfold the chapter about SENSEI and collaborative projects (Lavoisy, Eurich, Akselsen, Ytterstad).
–  
Business model ? (webOL).

Building a profitable Business
Model where clients don’t want to pay :
Sportganizer and the use of sponsoring in a Web 2.0. platform
| Conclusion

The Sportganizer.com case highlights all the difficulties involved in building a profitable economic model for Web 2.0 platforms in a two-sided market. These platforms, whose vocation is to facilitate the “virtual meeting” of diverse economic or social actors, often face a lack of financial resources of these actors, particularly when they work in associations where volunteer work is a rule rather than an exception. The managers of these platforms therefore have to formulate innovative value propositions in order to attract the actors of the paying side of the market.

On this point, the Sportganizer case provides a number of useful lessons. Firstly it’has been shown that sponsoring can be better adapted to financing Web 2.0 platforms than the more generally used advertising approach. There is a difference in the nature of advertising, perceived as being intrusive and sponsoring, anchored into the reality and the sociocultural dynamics of the subsidised entity. From this point of view, the credibility of the sponsor is much higher than that of the advertiser.

Then there’s the effect of scale which allows sponsoring to be effective at different levels of investment. Sponsoring on a world scale (ex. Adidas, Emirates or Sony in the 2010 football world cup) produces returns on another scale to those that can be expected at a local level (e.g. CKT and the support provided to local amateur cycling clubs4) though they are of the same nature. Sportganizer can therefore attract local sponsors as well as national ones and provide them with substantially the same benefits. Sponsorship is, at last, a vector of positive cross-network effects.

It has been demonstrated that the increasing number of users on the subsidized side (sports, clubs …) benefits the sponsors whose visibility is enhanced. The latter improve their image and benefit from transfer mechanisms mentioned above (provided they are congruent with the sport supported). More generally, their interactions with users who play sports are more numerous and, potentially, more intense and richer, which should enable them to develop new more useful forms of interaction.

On the other hand the presence of publicity banners can result in negative crossed effects: the more advertisers there are (hence the more adverts) the lower the service value becomes for the audience. Sponsorship limits, or even cancels out, this effect as it doesn’t produce the same phenomena of rejection by the users. Also, it may even lead to a positive cross effect, on the condition that a high level of visibility is maintained (which implies limiting the number of sponsors). Indeed, the presence of sponsors, as opposed to pure advertisers, can provide some value to the audience, which is both symbolic (through the sponsor’s positive image transfer) and economic (providing a free access to a value added service and other advantages such as free trials of products).

In addition, sponsorship can be a springboard for new value propositions, which involve Internet users more. Co-innovation is a particularly attractive idea, and could be a source of value to potential sponsors. The innovation potential of the virtual community made up of the users could indeed be exploited by companies who don’t have their own community of consumers, where their innovation project is close to the centres of interest of the users. In the Sportganizer case, once the two-sides of the market are “on board”, it will be possible to improve the positive
effects of the network by considering the sportsmen and women as sources of potential innovation for designers and manufacturers of sports equipment, for example through the use of virtual tool kits (Von Hippel, 2001). This role has already been demonstrated by a number of sports communities (Franke and Shah, 2003).

Thirdly, and finally, the characteristics of sponsorship make it a financing model (therefore a source of value), which appears promising for all Web 2.0 platforms, over and above the Sportganizer case. As has been stated, sponsoring does not convey the negative image of advertising, whose perceived intrusiveness has been measured in many sectors other than sport (Cho and Cheon, 2004). Whatever the area of activity, it allows the platform to develop and provide a service to its users, which the latter value. More generally, as sponsoring is appreciated by users, as opposed to advertising, the platform manager can bring on board actors from both sides simultaneously. The risk of generating positive crossed-network effects in one direction and negative ones the other are therefore low. For this, the congruence between the sponsor and the object of the platform considered appears essential and allows the sponsor to set up a strategy to create value through related services (diagnosis, free trials, buying online …)  much more easily and effectively. These new Web 2.0 platforms, through their capacity to improve the quality of relationships between advertisers and customers, can therefore invent new types of Business Models whose value emerges through the interactions generated between the two sides of the market.

(…)

Business Models Matters (#3)

Is this Business-Models-for-Innovation ? Or innovative Business-Models ? Even innovation of (in) Business-Models ?

Rethinking Business Model for Innovation : Lessons from entrepreneurial cases is an e-book, edited by Valérie Chanal in late 2010. For teasing, copyrighting and coherent editing issues, the proposition is to release few focused excerpts. Here is the introductive part of the chapter written by Valérie Chanal, Jean-Luc Giannelloni & Romain Parent.

& :
– To download the full book for free (shortcut : from HAL-SHS, France’s academic publication platform).
– To unfold the chapter about SENSEI and collaborative projects (Lavoisy, Eurich, Akselsen, Ytterstad).
–  
Business model ? (webOL).

Building a profitable Business
Model where clients don’t want to pay :
Sportganizer and the use of sponsoring in a Web 2.0. platform
| Introduction

Websites for the general public of the so called “Web 2.0” or “social network” type such as YouTube, Facebook and Flickr are characterized by the fact that users can deposit and edit content and, in doing so, contribute to the value of the service they use (Tapscott and Williams, 2007). Insofar as it’s the users who create and develop much of the content, these services have mostly been developed on a free basis. This raises the question of financing and the Business Model of these platforms providing free services.

Web 2.0 sites tend to use the same economic logic as the free press i.e. they are financed essentially through advertising. The fact that they are provided for free and have large audiences of people with common interests brings a large qualified audience for advertisers. In addition IT tools allow Internet users’ activities to be traced along with their clicking behaviour and centres of interest. This is one of the main explanations for the considerably higher growth rate of Internet advertising in comparison with advertising through traditional media.

Despite this, use of the Internet advertising as the sole means of financing faces criticism, both from advertisers who question the cost-effectiveness of banners and sponsored links, and users who develop resistance to these messages which are often perceived as being intrusive. Given these limitations, are there any alternative methods other than advertising to finance free, or almost free, web services?

The objective of this chapter is to reply to this question by showing how sponsoring can be an effective alternative to advertising. Sponsoring is a form of association by which an organization makes funds available to an entity involved in a socio-cultural activity in order to reach communication goals (Walliser, 2006). Sponsoring is based on the existence of the entity being financed. For example the combination of the BNP bank and the Roland Garros tennis tournament is possible because the latter exists. Also, representations generated by the event (values, beliefs …) are what the sponsor aims to capitalize on. On the other hand, the sponsored entity (and its message) especially when it concerns an event, often couldn’t exist without the sponsor’s support. On this level, there is therefore a real symbiosis, almost in the biological sense, between the sponsor and the entity being financed.

The encounter between the “message” and the audience is also less passive than advertising and the sponsor benefits from the positive image associated with the entity being supported through a transfer phenomenon.

The value of sponsorship in this context will be analysed through the presentation of the Sportganizer platform. Sportganizer’s business is to provide tools to facilitate the organization of those participating in sports events i.e. typically helping a trainer prepare a team for a trip to a match or competition. Firstly we’ll present the platform and show what a two-sided platform consists of and in what way financing this type of Business Model is a problem. Secondly, the differences between advertising and sponsorship will be shown and we’ll explain how Sportganizer uses sponsorship. Finally we’ll conclude on how sponsorship appears to be better adapted for this type of platform than advertising and how it could be developed to provide new value proposals.

(…)

Business Models Matters (#2)

Is this Business-Models-for-Innovation ? Or innovative Business-Models ? Even innovation of (in) Business-Models ?

Rethinking Business Model for Innovation : Lessons from entrepreneurial cases is an e-book, edited by Valérie Chanal in late 2010. For teasing, copyrighting and coherent editing issues, the proposition is to release few focused excerpts. Here is the conclusive part of the chapter written by Olivier Lavoisy, Markus Eurich, Sigmund Akselsen and Pål Ytterstad.

& :
– To download the full book for free (shortcut : from HAL-SHS, France’s academic publication platform).
The introduction of the chapter | Business model ? (webOL).

Ecosystem modelling to imagine the future of business within R&D partnerships :
The SENSEI European consortium, building the “Future Internet”
| Conclusion

The Business Role Reference Model appears as a value chain (see box #2) with the “broker” in the pivotal role. From top to bottom where the users are to be found, each step adds new value from data to information to service. According to Gambardella (2010), this is the case for “general-purpose technologies ” for which innovative firms gain all the more by capturing value via the multiplication of applications. This is exactly what is aimed at using the concept of “horizontalisation” in the SENSEI project.

The full Business Model Framework is an up-to-date multi-staged process, which is relevant for other collective innovation projects, notably as no technological prerequisites are required:

    – The first step involves selection and enhancement of scenarios. The selection of scenario is based on a set of criteria that are key to the SENSEI innovations. This provides a first level of formalization: the scenario portfolio along with the detailed characterization of roles. Even at this early stage the business perspective is already taken into account.
    – The second step involves describing the different parts or scenes of each selected scenario. This is done to identify actors and roles, values and rewards. The various ecosystem descriptions are detailed for each particular scene to include the detail of the associated roles attributes and relationships.
    – The final step of developing the business framework is to perform an analysis and synthesis of the different value systems. This is done by identifying patterns and commonalities within the system.

The outcome is a merged reference model, called the BRRM (Business Role Reference Model). This framework is quite an abstract tool, but linked to very operational agendas from a large panel of stakeholders. A project like SENSEI gathers representatives of small and big companies along with several R&D institutions. The involvement of industrial stakeholders is at the core of this kind of project. They were present at all stages of the process.

Knowing about the roles in the environment of the Future Internet (sometimes called the “Real World Internet”), a stakeholder could find constellation mapping a powerful tool to provide the first insights on the business aspects of their project by concentrating on the core components of a Business Model, namely: the business partners to interact with, the overall business network, the revenue generation mechanisms, the revenue flows, and the value propositions. This is why constellation mapping is also a key element:

    – zooming-in on a business role, it provides clues for the Business Models of each organization,
    – zooming-out it gives the overall picture, which is necessary to understand the ecosystem and to prepare for changes and rivalries.

As explained, the method proceeds by a double movement going from particular (detail) to general (global) and from general to particular. Initially, scenarios are required to assist in understanding, in the definition of scenarios and in the identification of key issues. Next, a more abstract phase of work is carried out in order to create a generic (global) model of the ecosystem which can be applied to different contexts. This model is developed with the aim of assisting the various economic actors in the project in the development of value propositions from the technology being analysed. For us, this approach and the abstract-model of the ecosystem have the advantage of favouring the collaboration between different economic actors (in some cases competitors) engaged in collaborative R & D and working on strategic issues. They can work on the project, move forward together and define the structure of the ecosystem without having to reveal (or compromise) their individual strategic intentions

Business Models Matters (#1)

Is this Business-Models-for-Innovation ? Or innovative Business-Models ? Even innovation of (in) Business-Models ?

Rethinking Business Model for Innovation : Lessons from entrepreneurial cases is an e-book, edited by Valérie Chanal in late 2010. For teasing, copyrighting and coherent editing issues, the proposition is to release few focused excerpts. Here is the introductive part of the chapter written by Olivier Lavoisy, Markus Eurich, Sigmund Akselsen and Pål Ytterstad.

& :
– To download the full book for free (shortcut : from HAL-SHS, France’s academic publication platform).
–  The conclusion of this chapter | To unfold the chapter Sportganizer and the use of sponsoring in a Web 2.0. platform (Chanal, Giannelloni, Parent).
Business model ? (webOL).

Ecosystem modelling to imagine the future of business within R&D partnerships :
The SENSEI European consortium, building the “Future Internet”
| Introduction

Business models are usually described for a single firm. But innovation is not a “do-it-alone” activity. Firms participate in a vast range of collaborative projects. They gather to mutualize capacity and expertise but also for the benefits that they can each obtain to serve their own strategies.

These projects share the common motivation of imagining new devices or services, and for some the aim of paving the way for new industry standards. In Information Communication Telecommunications (ICT), the unspoken dream of many actors (amongst them the European Commission) is to relive the advent of the GSM, when a standard for global mobile telephony emerged from Europe. The telecoms industry is interesting to look at when considering new ways of doing business, insofar as the innovations produced by the industry itself address so many different domains, from health and transport to housing and logistics.

Taking the case of the SENSEI project, which ran from 2008 to 2010, the business dimension of innovation is looked at in a very specific manner. The issue here is not to have a market description of an innovation, as the market and the innovation are still a long way off (between 5 years and 10 years according to the stakeholders involved) but rather to foresee the possible futures for business.

The purpose of this chapter is to present the design of an approach which takes the business perspective into account throughout the duration of R&D projects. The retained approach involves creating a “business model framework ” based on the abstract notion of “roles”, amongst which one particular role is notably important: that of “broker”.

First, we will present the main issues of the SENSEI project to introduce the challenge involved in the business approach. Then, a scenarios based methodology will be presented involving a field enquiry and development of cases. The following phase emphasises and explains the mapping of the global business environment which is the main outcome of the business side of the project. Finally, the zoomingout underlines the actual motivations of stakeholders, their various roles and the implications.

(…)

Internet of many things and more

This note could be called simply Sensei as the code name of a past European R&D collaborative project in IT (Information Technology). 2011 is rife for gathering, maybe weaving, gather some threads :

– The so-called « test fields » : one by Telenor in Norway, another by Ericsson in Serbia.
Sensei ? by WebOL, especially Things of Internet, Real-World-Internet, « The Internet of Things ». Future of Internet as well as IT Business and, of course, Sensei as such.
– The free e-publication about the business ecosystem modelling, based on the SENSEI case. The full reference reads : LAVOISY (Olivier), EURICH (Markus), AKSELSEN (Sigmund), YTTERSTAD (Pål), « Ecosystem modelling to imagine the future of business within R&D partnerships : The SENSEI European consortium building the “Future Internet“ », in CHANAL (Valérie) (ed.), Rethinking Business Models for Innovation : Lessons from Entrepreneurial Cases, http://rethinkingbusinessmodel.net [or : Hal], 2011.

&IoT :
Sensinode (FI) | Zach Shelby.
Alexandra Institute (DK) | Mirko Presser.

Things of Internet

SENSEI is a recently completed european project on the « future internet« , even a « internet of things » flavour on it. Work’OL did participate in it, and wishes now to earmark the following besides Rethinking Business Model for Innovation (the e-book to which 4 ex-SENSEI adventurers contributed) :

– The final audio-video showcase.
– The final socio-economic report called Business models and Value Creation (to be uploaded on day).
– The so-called cookbook, or the Instruction Manual for Installation and configuration of the SENSEI Test Platform in a wiki style.
– The coloured Architecture White Paper (PDF file), or A reference architecture to link the physical and the digital world in the network of the future.
– And the website itself.

& :
– Duncan Wilson (ARUP) ‘s Emtech Primer | Zach Selby (Sensinode) ‘s On the Internet of Things | Mirko Presser (Alexandra Institute)’s IseeTeaInEveryThing (ICT ?).
– European Future Internet Assembly.
SENSEI ? (@webOL).

Open format for documents

Open means to be accessible in a large number of ways (here, softwares). It might be paying or not, but not trapped by a given supplier.

OpenDocument (@wikipedia) is the ISO/IEC 26300 format used by OpenOffice.org among others. Microsoft proposes XML, however no truly open-portable-platform-agnostic format.
– Former SGML (Standard Generalized Markup Language) Open created in 1993, OASIS (Organization for the Advancement of Structured Information Standards) « drives the development, convergence and adoption of open standards for the global information society. (…). The Consortium hosts two of the most widely respected information portals on XML and Web services standards, Cover Pages and XML.org. OASIS Member Sections include Blue, CGM Open, eGov, Emergency, IDtrust, LegalXML, Open CSA, and WS-I. »
Comparison of Office Open XML and OpenDocument | Comparison of document marked-up languages | XML (@wikipedia).
– Case studies and references to The economic impact of open data (@LinkedGov).

In short, Opendocument.xml.org gives their own presentation :

The OpenDocument Format (ODF) is an open XML-based document file format for office applications to be used for documents containing text, spreadsheets, charts, and graphical elements. The file format makes transformations to other formats simple by leveraging and reusing existing standards wherever possible.

As an open standard under the stewardship of OASIS, ODF also creates the possibility for new types of applications and solutions to be developed other than traditional office productivity applications. ODF is defined via an open and transparent process at OASIS and has been approved unanimously by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC) as an international standard in May 2006. It is available for implementation and use free of any licensing, royalty payments, or other restrictions.

(…)

& :
Liberté et non gratuité (@webOL).

e-book on BM released

So what ? Edited by Valérie Chanal, the e-book called Rethinking Business Model for Innovation : Lessons from entrepreneurial cases is out. Much more is to come, but tasting the flavour with no delay means :

– To download the book for free.
– To follow the tweets.
– To wait a few days for the print-on-demand option.
– Patienter jusqu’au 31 mars prochain pour la version française publiée par les Presses Universitaires de Grenoble.

& :

– To-be-updated-soon : the new page coined PubliOL.
– Fonts by Jos Buivenga (@webOL), settled in the grid by à hauteur d’x.